Effective Date: January 1, 2026
When you request a property assessment through our website, we collect your name, email address, postcode, and information about your selected system configuration. This information is necessary to provide the service you requested.
We also collect technical information through your browser, including IP address, device type, and pages visited. This helps us understand how people use our website and identify technical problems.
Personal information you provide through assessment requests is used exclusively to contact you about solar battery system installation. We use it to schedule site visits, prepare proposals, and answer questions about our services.
Technical data helps us improve website functionality and understand which content is most useful to visitors.
We do not sell your personal information to third parties. We do not share it with marketing companies or data brokers.
We share assessment request information with our installation technicians when scheduling site visits. These individuals are employees bound by confidentiality agreements.
We may disclose information if required by Australian law or in response to valid legal process.
Assessment request data is stored on servers located in Australia. We use industry-standard encryption for data transmission and storage.
We retain your information for as long as necessary to provide services you requested. If you do not proceed with installation, we delete your information after 24 months.
Under Australian Privacy Principles, you have the right to access information we hold about you. You can request corrections to inaccurate information.
You may request deletion of your information at any time by contacting us at [email protected]. We will process deletion requests within 30 days.
If you have concerns about how we handle your information, you can file a complaint with the Office of the Australian Information Commissioner.
Our website uses cookies to remember your cookie consent preference and to analyze website traffic. See our Cookie Policy for detailed information.
We use basic analytics services to understand website usage patterns. These services may collect technical information about your visit.
Our website displays images from Unsplash's content delivery network. When these images load, Unsplash may receive your IP address according to their privacy policy.
Our services are not directed at individuals under 18 years of age. We do not knowingly collect information from children.
We may update this privacy policy to reflect changes in our practices or legal requirements. Significant changes will be posted prominently on our website.
Questions about this privacy policy or our data practices should be directed to [email protected]
Mailing address:
Level 7, 342 George Street
Sydney, NSW 2000
Australia